For the past few years, when it comes to doing any kind of work with teams and organizations, I’ve been increasingly drawn to the emergent and turned off by the planned and premeditated.
To me, emergent potential is all about the possibility to disarm, reveal, become unapologetically candid, and fearlessly transparent. It is raw and alive. On the other hand, the premeditated feels like an outdated and outmoded clinging to a sense of control-based power that is strategic, transactional, dulling, and suffocating.
This has been an embodied experience for me. It has been a feeling of confusion and frustration in a meeting where I’m showing up with my consultant hat on with other people with their consultant hats on and we’re meeting a bunch of people with their chief-this and executive-that hats on.
Throughout the conversation it feels like we’ve all been coated in layers upon layers of this invisible resin made up of our respective titles, the roles we play in our lives, the ways we ignore our suffering, disown our outrage, dull our courage, and wear the social conditioning we’ve endured. The resin is there to preserve all of this, keeping out the unpredictable and keeping in the personal, private, inner life.
Except, over time, I’ve been actively working at dissolving my layers of resin, many have gone now and I am left much more interested in other information, dynamics, curiosities, sensations arising in my experience and getting communicated between people.
Have you ever felt the underlying anxiety that pervades a group operating through layers of resin? Or how that experience feels lifeless? Have you ever been perturbed by how things feel polished at the expense of truth?
When I’m in these meetings, this is what I want to explore. But these more intimate facets of reality are usually already ‘off-limits’ implicitly — with assumptions about professionalism, task-oriented mentalities, and conditioning around performance evaluation all mutually reinforcing this avoidance of intimacy.
In these contexts, it either would be way too risky or considered a meaningless distraction to point everyone’s attention to these tiny, subtle, electric-truth particles shooting between people and divulging how they really feel or exposing a desire or revealing intimate thoughts.
For most of my professional life, often I was the only person on the team who thought these subtle dimensions of our experience actually mattered. And oh boy do I believe they matter!
I want to be hyperbolic here and say this emergent reality matters more than anything, and I believe paying attention to it is a key to our complex, wicked, and seemingly intractable problems.
Despite our “always-on” and “highly connected” culture, we are largely disconnected from our bodies and from the planet.
When we’re disconnected in this way, no matter how hard we try, we won’t be able to find true and lasting ways to address the complex, deeply interconnected challenges we face because we have not yet come to thrive in our own deeply human complexity and interdependence.
And while it might seem small, these subtle intrapersonal and interpersonal dynamics are the way into this deeper connection — with ourselves, each other, and the wider whole.
And if you’re not sure what I’m talking about, just reflect on how power dynamics, misalignment, or office politics feel. Even if you can’t see them or hear them, you know they’re there and they’re powerful.
Fundamentally, these layers of self-protecting resin keep us from not only our own direct embodied experiences (you could say, our humanity or our transpersonal nature) but also the genuine and real-time relating that we are so very desperate for as a society.
In the face of this cultural desperation, many consultants I know offer the speed-and-complexity-innovation-and-problem-solving argument. This is fundamentally a behavioral argument, because it is oriented to our doing.
What I’m more compelled by is our ability to radically be together. Consider how a leader who is willing to be moved to tears in front of others galvanizes the psychological safety for the group. Or how when colleagues who are hurting one another are able to take responsibility for it in the presence of the whole team, a clearing is created for everyone, releasing tension and freeing up energy. These are more powerful set points than any group process or new methodology could be.
Furthermore, because of the way work totally dominates and organizes our lives in the West, this self-protecting resin doesn’t just have one layer. Rather, for many, it is resin shield, upon resin shield — the roles, expectations and projections of what it means to be at work, a parent, a spouse, a friend, etc. We live inside these numbing layers, never quite getting into or being willing to expose the real, soft, tender, raw, powerful, loving, audacious, human core of being that is dying to get out.
And despite all of the “bring your whole self to work” rhetoric that has emerged over the past decade (a vital moment in my mind is the financial crisis of 2008, when so many people lost their jobs and so many other people took on more demanding combined roles inside of organizations to make up for it) the onus has remained on the individual professional to figure out — in their own time, in their private sphere, outside of work — how to show up with more of themselves inside of systems and cultures that don’t really know how to reconcile that.
I’ve spent the past several years working as an organizational consultant and the rub here is that on the one hand, I believe that work is the most promising place for vertical development, (inter)personal growth, fulfillment, and experiences of true community.
On the other hand, it seems least likely to happen there unless we begin to radically get real and start to bring the private, intimate, tender stuff out into the light (which people just aren’t expected to or incentivized to do at work).
Over the past several years I have witnessed (and indeed been a part of) how organizations deal with culture and team issues in three primary ways:
Through abstraction: The creation of new organizational values, engagement surveys (ie data collection), definitions of culture, etc.
Through bonding: Hosting a new ‘fun’ event or team activity (ie happy hour)
Through individuals: The introduction of a new learning or development opportunity that services individuals primarily but done in a group setting (ie ‘discover your personal purpose’ or ‘identify your values’)
While this is all well and good as a start, these approaches will ultimately miss the mark.
The most notable miss is that these approaches don’t actually address whatever the issues are in real-time with the people who are experiencing them, or anyone who is implicated in that experience and its impact on work that needs to get done.
It is awesome that people can tell when the energy is dragging, morale is low and change is needed. It is just unfortunate that there aren’t more people inside of organizations that are skilled at working with the real-time beingness of those uncomfortable experiences such that they can actually become liberated and transformed.
This courage to be unpremeditated is what I believe matters, not because it makes people feel good, but because this is the way humanity has to evolve. There is not enough genuine relating going on and it is killing us (how many people feel dead at work?), our society, and our planet.
If we have any fighting chance at really addressing our shared challenges we must do it together and we must do it from our humanity, not in spite of it.